- Check your Java version (https://www.java.com/en/download/help/version_manual.xml), must be 32-bit Java Runtime Environment (JRE) version 8 or later, if not go to https://www.java.com/en/download/ (using for personal use it is still free).
- Check your MultiTerm version by going to Windows icon and checking your MultiTerm folder, the version that is preferable is SDL MultiTerm 2017 Desktop (SR1_23639) also SDL MultiTerm 2019 with TermWebIntegrator 2.4.1 found here /wiki/spaces/DEVNOTES/pages/18841655
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